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how can we help?

Popular topics:
Getting started with EnergyID ✨
How to reset a lost or forgotten password
What if I have an EV charging point?
  • Using EnergyID
    • Getting started with EnergyID ✨
    • Connect a digital meter to your record
    • Manually enter meter readings
    • Import meter readings
    • Timeline
    • Add more homes or buildings
  • Insights & Reporting
    • Compare your consumption with your peers
    • Create your own dashboard
  • EnergyID Premium
    • Upgrade to Premium
  • My EnergyID account
    • How to reset a lost or forgotten password
    • How to customize your profile
    • How to update your email address
    • How to update your email preferences
    • How to delete your EnergyID account
    • Transfer ownership of an EnergyID record
    • Privacy policy
  • Troubleshooting
    • Changing a wrong meter reading
    • Removing a duplicate meter
    • Combining automated and manual meter readings
  • Frequently asked questions
    • My meter has been replaced, what now?
    • My historical data has disappeared! What is going on?
    • Why is my data no longer automatically updated?
    • How do I calculate the useable floor area?
    • Why is my electricity consumption so high?
    • I have a green electricity contract but the report claims that I am emitting CO2. Why?
    • Why is no benchmark available for my record?
    • What if I have an EV charging point?
  • Apps
    • SolarEdge
    • Request to add a new app to EnergyID
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