How can we help you?
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Using EnergyID
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Insights & Reporting
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EnergyID Premium
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My EnergyID account
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Troubleshooting
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Frequently asked questions
- My meter has been replaced, now what?
- I've moved, now what?
- My historical data has disappeared! What is going on?
- Why is my data no longer automatically updated?
- How do I calculate the useable floor area?
- Why is my electricity consumption so high?
- I have a green electricity contract but the report claims that I am emitting CO2. Why?
- Why is no benchmark available for my record?
- What if I have an EV charging point?
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Apps