Help Center
  • English
    English Français Nederlands
Back to EnergyID

How can we help you?

Popular topics:
Getting started with EnergyID ✨
How to reset a lost or forgotten password
What if I have an EV charging point?
  • Using EnergyID
    • Getting started with EnergyID ✨
    • Connect a digital meter to your record
    • Manually enter meter readings
    • Import meter readings
    • Timeline
    • Add more homes or buildings
  • Insights & Reporting
    • Compare your consumption with your peers
    • Create your own dashboard
  • EnergyID Premium
    • Upgrade to Premium
  • My EnergyID account
    • How to reset a lost or forgotten password
    • How to customize your profile
    • How to update your email address
    • How to update your communication preferences
    • How to delete your EnergyID account
    • Transfer ownership of an EnergyID record
    • Privacy policy
  • Troubleshooting
    • Changing a wrong meter reading
    • Removing a duplicate meter
    • Combining automated and manual meter readings
  • Frequently asked questions
    • My meter has been replaced, now what?
    • I've moved, now what?
    • My historical data has disappeared! What is going on?
    • Why is my data no longer automatically updated?
    • How do I calculate the useable floor area?
    • Why is my electricity consumption so high?
    • I have a green electricity contract but the report claims that I am emitting CO2. Why?
    • Why is no benchmark available for my record?
    • What if I have an EV charging point?
  • Apps
    • SolarEdge
    • Request to add a new app to EnergyID
    • FTP-import
© 2023 EnergieID CV. All mentioned trademarks are the property of their respective owners.

Cookie consent

By default only essential cookies are enabled. Close this banner or feel free to change the settings and enable other cookies.