When the utility company replaces your old gas, electricity or water meter, you need to follow a few steps to make sure your measurement data in EnergyID is processed correctly.

1. Enter the last meter reading of your old meter

   If you do not know the last meter reading, you can probably find it on the next invoice of your supplier.

   • Open your record and go to Meters.
   • Click on the name of your old meter.
   • Click New meter reading.
   • Enter the date and value of the final meter reading.
   • Click Save.

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2. Archive your old meter

   • Open your record and go to Meters.
   • Click on the name of your old meter.
   • Click on the Properties tab.
   • Change the name of the meter, for example from "Electricity" to "Electricity (old)". This step is optional.
   • If you no longer wish to see the meter in the overview, turn off Show meter in the overview.
   • Click Save.

   IMPORTANT

   Archiving or hiding a meter does not mean that the measurement data disappears from our system.

   The meter will still be included in the reports, and your reference consumption - necessary to quantify your savings - will still be calculated.

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3. Add the new meter to your record

   If your old gas/electricity meter was replaced by a digital meter, search the App Directory for a relevant integration. 

   If your new meter is still analogue, or an automated connection with EnergyID is not possible, then create a new manual meter.

    Add a manual meter to your record

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4. Enter the initial meter reading of your new meter, unless the measuring data is automatically delivered via an app.