How can we help you?
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Using EnergyID
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Insights & Reporting
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EnergyID Premium
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My EnergyID account
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Troubleshooting
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Frequently asked questions
- My meter has been replaced, now what?
- I've moved, now what?
- My historical data has disappeared! What is going on?
- Why is my data no longer automatically updated?
- Why is no benchmark available for my record?
- How do I calculate the useable floor area?
- Why is my electricity consumption so high?
- How can I monitor my fuel consumption?
- I have a green electricity contract but the report claims that I am emitting CO2. Why?
- What if I have an EV charging point?
- Can I link my smart water meter?
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Workspaces
- API keys for workspaces
- Collective self-consumption
- Custom fields
- Dashboard templates
- Device management
- Energy planners
- Forwarding data to an MQTT broker
- How do I set up my Workspace for a new energy community?
- Introduction to Workspaces
- Labels
- Linking a COFY cloud
- Manage Workspace users and permissions
- Send messages with campaigns
- Share records with guest users
- Transferring a record to another Workspace
- What is a COFY Cloud?
- What is the difference between a Workspace subscription and Premium for Records?
- Working with external records
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Apps
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EnergyID Groups
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Developer